Services Included

24/7 UNLIMITED server administration. Need assistance on your server? Need to install a module? Our skilled technicians are available 24/7/365 to accomplish any server administration task on your server. Server monitoring is also included!

24/7/365 Non-Stop Server Monitoring with Reboot

We monitor your servers http, ftp and smtp services 24/7/365. If your server is down we will follow your reboot instructions. We will also analyze the cause of the server/service downtime.

Unlimited Server Administration

When Hosting is unlimited, why limit server administration? We offer Unlimited Server Administration included with your server management plan without additional costs!

New Server Setup

Just got a new server? We will setup A to Z needs of your server and make it ready to use.

cPanel-WHM Support

Server updates, Trouble shooting, Debugging, Compatiblity Check, etc...

Server Backup Restore & Server Migration

If you are migrating from one server to other, we migrate it without charging any additional fees. All you need to provide the root logins of both cPanel servers.

System Recovery (Disaster/Hacks)

We will re-build the server from the backups if your server faces any Disaster or hacks. Once its done, we will determine the root cause for the disaster.

LiteSpeed Support - HOT

LiteSpeed Web Server is the leading high-performance, high-scalability web server. It is a commercial product by LiteSpeedTech.com. Our Server Management Service includes LiteSpeed Server Support at no cost.

Software Installations

We install and support all software that is associated with cPanel-WHM such as RVSkin, RVSiteBuilder, Fantastico, Softaculous, ClamAV, Mailscanner, Ruby on Rails, ImageMagick etc..

Guaranteed 4 Hours Response Time for Support Tickets

Guaranteed 4 Hours Response Time for Support Tickets, Usually Tickets are responded 30 to 45 Minutes.

Guaranteed 24 Hours Resolution Time for Support Tickets

Usually Tickets are resolved less in then 3 to 4 hours

Installation/Upgrades/Support Server Software

WHM/cPanel, Kernel, Apache, PHP, Mysql, Perl, Exim, FTP, etc..

Server Security Tweaking and Hardening

We have a list of several security software applications we install and support. It can be performed unlimited number of times upon request. Contact us if you have any unique requirements.

General FAQ

Do you have some common questions or concerns regarding MycPadmin services? Take a look at the information below before sending in a support ticket.

The monitoring service allows you to purchase individual monitoring for any ports on your server that will run every five minutes 24/7/365. The Mycpadmin server management service grants you full access to our 24/7 UNLIMITED server administration for your server, but also includes one free monitoring service as well to help keep you informed about the status of your systems.
Yes! By default we have selected the most-common ports for monitoring on cPanel servers on our order form, but you can also modify each port number to point to that service on your server. These can also be modified at any point in the future on your monitor.buycpanel.com user profile.
Support with mycpadmin is done entirely through our ticketing system to ensure that you receive the best response times and customer support as possible from one simple interface. You can send emails directly to the helpdesk and expect a guaranteed response within 4 hours, though response time is generally 30-45 minutes.
Mycpadmin is premium-level support that is specifically tailored to servers running cPanel/WHM, therefore cPanel is required for an active server management account. Though if you server does not yet have cPanel running our technicians will be happy to perform the installation/upgrade for you!
Yes! Our technicians are trained on disaster recovery for cPanel/WHM servers and will rebuild your system from backups in the case of a disaster, hack, or other emergency that requires a recovery. Our technicians will also follow up by determining the root cause of the issue and provide a detailed report and plan for preventing future disasters.